How Digitization Helps Patients Become Their Own Health Advocates
The COVID-19 pandemic has changed many aspects of people’s lives, including health care. Many physicians and practices were forced to transition from traditional, in-person doctor’s visits to telehealth appointments. Only under more extreme or necessary circumstances were patients allowed in-person visits, and often times they were forced to go to those visits alone and without any support from a loved one. With less access to doctors via in-person visits, patients have needed to learn how to become the best advocates for their own health. To do this, patients need to consider the different avenues to lean on so they can receive the best care possible. Why Become Your Own Health Advocate? We recently surveyed 1,000 U.S. consumers about how their healthcare experience has changed since the start of the pandemic and what tools they use to better their health. Here is what we discovered: Patients feel they must advocate for themselves Of the consumers surveyed, 85% feel positive about their healthcare experience but 81% still feel that they must advocate for themselves in order to receive the best care. This means taking control of your healthcare experience by speaking up to your healthcare team and asking questions, stating needs, and expressing concerns and …
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