UX expert

Behind the scenes at PatientsLikeMe! Take a peek at user research (aka usability testing)

Patient Experiences, Research / By

Have you noticed changes on PatientsLikeMe in the past year? (We’re guessing you’ve spotted quite a few.) Did you know that we involve members in testing out various features or updates to the site before rolling them out? We do! Member Barbara’s user research session with Kris Engdahl, principal user researcher (left), and Nicole Barron, […]

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New To the PatientsLikeMe Team: Kim Goodwin, UX Expert

Patient Experiences / By

This week PatientsLikeMe announced two new appointments to the team: Kim Goodwin and Sally Okun. Here Kim, one of the world’s leading user experience (UX) experts, shares her thoughts about why she’s joined the company, and what she hopes to accomplish on the website for members. You’ll hear from Sally too, later this week. What

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