9 posts tagged “Schwartz”

Compassion for all: Jayne O’Malley, BSN, RN, OCN – Schwartz Center NCCY Award finalist

Posted November 16th, 2015 by

Tomorrow, the National Compassionate Caregiver of the Year (NCCY) Award, from our partners at the Schwartz Center for Compassionate Healthcare, will be presented to one of six nominees at the 20th Annual Kenneth B. Schwartz Compassionate Healthcare Dinner in Boston.

So far, we’ve featured four of the six nominees here on the blog: Rick Boyte, MD, Melody J. Cunningham, MD and Cheryl D. Kane, MEd, BSN, RN and Krista Nelson, MSW, LCSW, OSW-C. Today, meet the fifth nominee, Jayne O’Malley.

Jayne O’Malley, BSN, RN, OCN
Orange Regional Medical Center (Middletown, New York)

“It was obvious how much Jayne cared for my mom. She treated her with kindness, respect and love; her compassion was unending.” – A patient’s daughter

It can be very disorienting for patients who receive a devastating cancer diagnosis, or experience treatment side effects that impact their appearance, ability to eat, speak, see or hear. This is where Jayne O’Malley steps in.

“Everybody is deserving of compassion. Nobody ‘deserves’ a cancer diagnosis,” says Jayne, a nurse and lung cancer navigator at Orange Regional Medical Center. “My goal is to be there and offer support through the peaks and valleys that my patients face. When illness strikes, not only is the patient impacted, family and friends also need compassion and care.”

When Jayne sees a need, she takes it upon herself to research and propose a solution. She has been instrumental in introducing patient support groups and implementing a lung cancer screening program, which has helped countless participants.

“Jayne brings professionalism, confidence, empathy, passion, warmth, and energy to work every day, which not only assists and motivates her colleagues, but acts as a beacon of hope for her patients,” says a physician colleague.

She is also known to spend a lot of her personal time and resources to help her patients. She has bought a pre-paid cell phone so a patient could communicate about his treatment; helped a homeless patient deal with issues with his feeding tube; taken a patient to experience a beautiful waterfall; and has brought dinner to the homes of family members to ensure they were nourished.

A patient’s daughter notes that “upon meeting Jayne, there was an instant feeling of relief knowing there was someone guiding us along this very frightening and uncertain path. Jayne brought a sense of calm and reassurance that we were in the best hands possible.”

Jayne often creates strong and lasting bonds with her patients. She once had a cancer patient who met the love of her life and got engaged. “Jayne gave this patient hope, smiles, warm touches and encouragement in planning the wedding,” says a colleague. “Her prognosis was poor, but never did Jayne allow this patient to be discouraged and she helped her pull of their fairytale wedding, which they planned during her weekly chemotherapy sessions.”

Jayne was there on that special day, just as she was there in the patient’s home on the day she passed away. The patient’s husband donated artwork to the infusion center in honor of his wife, knowing she’d want to provide a relaxing scene for other patients to enjoy and help them feel at ease.

“There are great rewards that result from compassion,” says Jayne. “The lifelong relationships forged with patients and family members is something to be cherished.


Let’s celebrate compassionate care, together.

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Compassion for all: Cheryl D. Kane, MEd, BSN, RN – Schwartz Center NCCY Award finalist

Posted November 13th, 2015 by

By now, you’re probably familiar with the National Compassionate Caregiver of the Year (NCCY) Award, presented by our partners at the Schwartz Center for Compassionate Healthcare. We’re featuring the six award nominees here on the blog, leading up to the 20th Annual Kenneth B. Schwartz Compassionate Healthcare Dinner in Boston on November 18. We’ve already featured Rick Boyte, MD from The University of Mississippi Medical Center (Jackson, MS) and Melody J. Cunningham, MD from Le Bonheur Children’s Hospital in Memphis, TN. Next up is Cheryl D. Kane, MEd, BSN, RN.

Cheryl D. Kane, Med, BSN, RN
Boston Health Care for the Homeless Program (Boston, Massachusetts)

“Strong relationships of trust are a hallmark of the care Cheryl provides. It is Cheryl to whom we turn to instill and nurture that same sense of compassion in the next generation of nurses in our program.” – A physician colleague

After 23 years of teaching, Cheryl Kane decided to follow her lifelong dream and become a registered nurse. Now Cheryl provides care for the often overlooked homeless population as the Director of Nursing at the Barbara McInnis House at Boston Health Care for the Homeless Program.

Cheryl draws on the lessons she learned while teaching, including patience and encouraging others to be their best selves, when serving her patients. The former teacher notes that over the years, her patients have taught her a lot as well.

“The homeless patients I interact with keep me honest; they do not tolerate insincerity or phoniness. They’ve also taught me how to be compassionate, and have given me a greater understanding of what compassion is all about,” says Cheryl.

The majority of Cheryl’s patients have had lives full of physical and emotional trauma, and their capacity to trust is limited. Cheryl’s initial goal when meeting with a new patient is to develop a sincere relationship of trust, which allows her patients to tell her their story and where they’ve come from. Once Cheryl understands who they are and the unique challenges they face, they can work in partnership to create a healthier outcome.

Building strong bonds with her patients and colleagues is at the heart of all Cheryl’s interactions. She was working on the street team when a patient found out that she had recently lost her husband. The patient immediately asked Cheryl to go buy herself a cup of coffee, and put it on his tab, so they could talk about her late husband.

“I realized later that this was an incredible gift that this man gave to me. People would easily pass him by because of his exterior, but he was so gracious to me that day, and had a real concern for what had happened,” says Cheryl.

Both colleagues and patients alike emphasize how Cheryl’s ability to look at someone’s soul, rather than their exterior, has left a longstanding impression on them. Through humor, patience, a gentle touch and her kindhearted nature, Cheryl has become a source of support for those she cares for.

A nursing colleague says, “at Boston Health Care for the Homeless Program, Cheryl’s name is synonymous with amazing listener, the person who goes the extra mile for patients and staff, non-judgmental, extraordinary nurse, strong leader and advocate for patients and strongest of all…compassionate caregiver.”

Let’s celebrate compassionate care, together.

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