2 posts tagged “Analytics Strategist”

A Day in the Life of Health Data and Patient Safety Clinical Specialist Christine Caligtan

Posted December 5th, 2012 by

What’s it like to work at PatientsLikeMe?  We are continuing to reveal just that with our monthly blog series “A Day in the Life,” which features PatientsLikeMe employees from different departments.  Today we’d like to introduce you to Christine Caligtan, RN, MSN, a registered nurse who has served as our Health Data and Patient Safety Clinical Specialist since May 2011.  Find out what that involves, why she made the switch to the health startup world and much more in our interview.

PatientsLikeMe Health Data and Patient Safety Clinical Specialist Christine Caligtan, RN, MSN

1.  What’s it like to be a registered nurse at a health startup?

I could not be happier as a registered nurse at PatientsLikeMe. It’s the best of both worlds: I get to interact with patients online, and I am satisfying the informatics side of my interests by working the patients’ data and fostering their ability to track and maintain their health with online tools.

When I started working as a nurse I never thought my career path would lead me to a health startup. As I encountered different clinical settings and patient experiences, I knew that technology was the key to advancing healthcare.  From that point, I decided I wanted to work in the field of nursing informatics. The first step in that direction was when I was asked to join a multi-disciplinary team to help build and design an electronic health record (EHR) for a hospital in New York City.  Linking the patients and the healthcare team to the power of technology is extremely satisfying.

I first learned about PatientsLikeMe when I was in grad school.  I was taking a course called Consumers and Interactive Healthcare, and my professor and advisor Lena Sorenson shared with us some of the innovative health companies for consumers, and PatientsLikeMe was one of them! In fact, Lena encouraged me to apply to PatientsLikeMe since I was looking for a shift in my career.  It has turned out to be a perfect fit.

2.  What kind of projects are you working on right now?

We have been working on some improvements for our epilepsy community, making existing tools easier to use and investigating how to better connect doctors and patients. Then, on a daily basis, David Blaser, our Health Data and Drug Information Clinical Specialist, and I curate the data that our users submit to us. Any time there is a condition, treatment or symptom that our users cannot find in our database, we review it and add it to our growing database of patient-reported data. Our job is to ensure we maintain structure and organization with all of the data.

3.  You lead weekly yoga classes for PatientsLikeMe staff.  Tell us about that.

One of the definite highlights of my job! Every Wednesday I have the privilege of leading a small group of staff in a 90-minute Hatha/Vinyasa yoga class. I completed my teacher training during the summer of 2011 at South Boston Yoga. When I came back from training, there was a lot of interest and support in having me teach at work. It’s been a lot of fun and has helped me grow my practice in so many ways.

Christine Leading a Yoga Class at PatientsLikeMe Headquarters

Every week we roll out our mats and practice yoga together. All of my office mates know that Wednesdays at 5pm in Siberia (our back office space) is yoga time.  To counter the frenetic energy in the office, I like to begin class with meditation and some grounding poses and then slowly turn up the heat with the more challenging poses. We practice together to honor the time and space that we create for ourselves so that we can be our best selves.

4.  What are your three favorite things about working at PatientsLikeMe?

I am in constant amazement of the dedication to creating a meaningful experience for our patients and clients. I like our office camaraderie and commitment to creating change within healthcare. And of course, I love our weekly Wednesday yoga days. We rock out, sweat and play, and that’s my ideal end to a work day.

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Interested in making a difference in patients’ lives?  Check out our Careers page to see our current job openings.  Headquartered in Cambridge, Massachusetts, PatientsLikeMe is looking to hire an Analytics Strategist / Data Scientist, Chief Technology Officer, Data Visualization Engineer / Chart Developer and more at the moment.


A Day in the Life of PatientsLikeMe Community Manager Jeanette DeVita

Posted August 3rd, 2012 by

What’s it like to work at PatientsLikeMe?  We are continuing to reveal just that with our monthly blog series “A Day in the Life,” which features employees from different departments.  So far, we’ve interviewed User Experience Engineer Cris NecocheaResearch Assistant Shivani Bhargava, Office Manager Alison Dutton, Research Scientist Timothy Vaughan, Biz Dev’er Arianne Graham and Product Manager Maureen Oakes.  Today we’d like to introduce you to Jeanette DeVita, who came on board as a Community Manager in February 2011.

PatientsLikeMe Community Manager Jeanette DeVita

1.  What were your first impressions upon joining PatientsLikeMe?

I was very excited to see the job listing for a Community Manager at PatientsLikeMe. I have a background in nonprofits, and I was looking to shift to the for-profit sector. I was thrilled to find a job at a company that was for-profit but with the heart of a nonprofit.

It was clear that the employees at PatientsLikeMe wanted to make a difference in the lives of patients and that was something I wanted to do too. It’s important to me to feel like my work makes the world a better place and working at PatientsLikeMe gives me that feeling.

I was also impressed and excited by the company culture at PatientsLikeMe.  Every Friday there’s a lunchtime presentation and everyone eats together; there are no cubicles, there’s interesting artwork on the walls; teams take meetings sitting on couches together and blow off steam by playing Guitar Hero and ping pong.

2.  Tell us what’s involved in being a PatientsLikeMe Community Manager.

Every day I start by reading my messages from patients who have contacted me on the site. I work on a team of Community Managers with Emma Willey and Liz Morgan, so if I need feedback before working through an issue, I talk to the rest of my team. Then I move on to the forum. I read the new conversations in the communities I moderate, and I tag threads [with a topic category] as I read them so that they are easier for patients to find. I also check out the rest of the site, answer questions about how to find information and try to help patients connect with one another and get their questions answered.

Being a Community Manager is a role that involves wearing a lot of hats. On the site I’m a hostess, a source of information, tech support, librarian, conflict manager and a listening ear. On the larger PatientsLikeMe team, I represent the voice of the patient, and I relay what I learn from patients back to my colleagues.

3.  Congratulations on becoming a mom! Did you manage your health online during your pregnancy? Have you kept up with that since your son was born?

Thanks so much! I started monitoring my health online as I prepared to get pregnant, and I did it through my entire pregnancy. I began with monitoring my temperature and then I kept track of my exercise, my weight, my size and, of course, I kept a close eye on the calendar. Since I suddenly had so many appointments to keep track of, I found myself more reliant than ever on my calendar.

I saw a strong correlation in how I felt with how much walking I did and how much water I drank. By monitoring those two pieces of data I was able to quickly learn that I felt great when I drank 64+ ounces of water a day and walked to and from work.  I felt not so great when I didn’t.

After my son was born, I was glad I had already adjusted to keeping detailed records about myself and my health.  Now I monitor his feedings, sleep and other baby business using an app recommended to me by a friend. It makes it much easier to remember when he last ate when my husband and I both have an app that tells us.  I also continue to keep up with my exercise online and how many steps I take each day. I find it motivating, and I’m hooked on personal data now.

4.  What kind of comments from PatientsLikeMe members really make your day?

I love hearing that a patient’s life has been changed because of PatientsLikeMe. For example, when a patient connects with others like them for the first time; when they find real feedback and experiences from other patients who have already tried a treatment they are considering; or when learn about home modifications or life-changing tools from other patients, I go home feeling great about the work I do. Life can be very lonely, and life with a serious medical condition can be even more isolating. Making that burden a little easier for our users to bear is a great reason to come to work in the morning.

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Interested in making a difference in patients’ lives?  Check out our Careers page to see our current job openings.  Headquartered in Cambridge, Massachusetts, PatientsLikeMe is looking for an Analytics Strategist, Marketing Analyst and more at the moment.